Patient Care Quality at Hearing First Finchley Medical Centre: Discover Our Commitment to Excellence

This Content Changed on 22 October 2025 at 22:15

Waxfree Guarantee™, unique to our practice: we are the sole clinic in Finchley to offer the Waxfree Guarantee™ for ear wax removal.

We are the specialist microsuction ear wax removal clinic in Finchley, providing both microsuction and manual instrument removal delivered by our expert audiology team. Each practitioner is chosen personally by our founder, Jason Levy, so you can be confident you are seeing true cerumen removal specialists with experience in audiology and microsuction techniques.

Our Finchley N2 location in North London serves patients from Muswell Hill, Church End, Golders Green, Hendon, Hampstead Garden Suburb, Mill Hill, Barnet, East Finchley, Highgate, Crouch End, Hornsey, Harringay, Southgate, Whetstone, Arnos Grove, Osidge, Wood Green and Tottenham.

Patient Care Standards at Hearing First Finchley Medical Centre: Our Promise of Quality

At Hearing First Finchley we put patient safety and measurable quality at the centre of clinical practice. Our model blends patient-focused care with evidence-based protocols, ongoing clinical audit and clear governance, so each appointment produces a dependable outcome. We keep documented pathways, transparent records and validated outcome measures to evaluate wax removal, hearing assessments and any devices fitted, enabling us to explain plainly what to expect before, during and after treatment.

Our experienced clinicians follow suitable local NHS pathways and private-sector standards as required, and they continue professional development while participating in peer review. We welcome questions about technique, safety, infection control and aftercare, and always offer a clear explanation of clinical reasoning and reasonable alternatives. Patient dignity, confidentiality and informed consent underpin every interaction at our Finchley clinic.

How excellence looks in action

Excellence for us means straightforward communication, timely appointments, meticulous instrument sterilisation and audited results for procedures such as microsuction and manual instrument removal. You will be given a written care plan and practical steps to reduce recurrent cerumen, with signposted support for tinnitus or hearing loss where needed. Our aim is to be the trusted local centre for ear and hearing health, blending clinical skill with compassion.

20 Fascinating Facts About Finchley

Discover 20 intriguing facts about Finchley, a North London suburb with a rich mix of history, culture and quirky local stories:

1. Northern Line’s Game-Changer
   
   Finchley Central station, opened in 1933, accelerated local suburban development; a long-running joke tells of a 1950s prank that briefly displayed the station as “Finchley Central – Trains to Nowhere”.
2. Name’s Feathered Origin
   
   The place name Finchley comes from Old English “Finch’s Leah” meaning Finch’s clearing, reflecting its medieval woodland origins where birds were plentiful. The “Central” suffix arrived in 1933 to distinguish it from East and West Finchley stations.
3. WWII Rocket Tragedy
   
   In 1944 a V-1 flying bomb hit Tally Ho Corner, killing 17 people. A memorial plaque on the Iceland supermarket wall marks the event, though many shoppers pass it without noticing.
4. Finchley Lido’s Olympic Link
   
   The demolished Finchley Lido (1935–1993) once trained athletes for the 1948 Olympics. When the diving boards were removed, locals rescued tiles which were later used in a mosaic memorial in Victoria Park.
5. Domesday Book Absence
   
   Finchley does not appear in the 1086 Domesday Book, likely because Norman surveyors classed it as waste woodland. Its earliest documented mention is from 1274, in a timber-rights dispute.
6. J.M. Barrie’s Forgotten Stay
   
   J.M. Barrie lived briefly on Ballards Lane in 1888 prior to writing Peter Pan. Locals claim the “Lost Boys” were inspired by local children, though Barrie never confirmed the story.
7. Highwaymen’s Hunting Ground
   
   Finchley Common was an 18th-century haunt for highwaymen like Dick Turpin. Folklore suggests hidden treasure lies beneath modern driveways, but no such loot has been found.
8. The Arts Depot’s Secret Tunnel
   
   North Finchley’s arts centre stands above a WWII shelter, and rumours persist about a sealed tunnel linking it to Friern Hospital, allegedly used to move patients during air raids; council archives deny the claim.
9. Dollis Brook Viaduct’s Suicide Myth
   
   The 1850s railway bridge over Dollis Brook has a tragic reputation, with tales of a Victorian maid pushing lovers to their death, though historical records do not support these stories.
10. Market Square’s Medieval Roots
    
    Finchley’s market charter goes back to 1319, but today’s stalls since 1986 sell modern street food rather than corn. Archaeologists uncovered 14th-century market tokens beneath the car park, now displayed locally.
11. Finchley Golf Club’s Royal Snub
    
    Dating to 1908, this is one of London’s oldest public courses. King Edward VII is said to have called it “a charming swamp” after a rainy visit in 1910, and the club still commemorates “Swamp Day” with muddy matches.
12. Ear Wax Removal in Finchley: Expert ear wax removal takes place every Thursday at Cootes Pharmacy on High Road N2, opposite Co-op Funeral Care. Book your appointment online.
13. Stephens House & Gardens’ Ghostly Bride
    
    Staff tell of a ghostly bride from the 1920s who allegedly drowned in the pond; the house’s conservatory is sometimes blamed for unexplained cold spots and flickering lights.
14. The Tally Ho’s Rock ’n’ Roll Legacy
    
    The Tally Ho pub claims to have hosted The Rolling Stones’ first London gig in 1963, and a cellar graffiti reading “Mick woz here” is preserved beneath plexiglass, its authenticity debated.
15. Friern Hospital’s Haunted Legacy
    
    Colney Hatch Lunatic Asylum, later Friern Hospital, opened in 1851 and once housed thousands. Converted buildings retain unsettling features, with tales of phantom noises told by later residents.
16. St Mary-at-Finchley’s Hidden Crypt
    
    The church, rebuilt in 1872, conceals a medieval crypt discovered during 2001 renovations, where 17th-century skulls labelled “Plague—Do Not Disturb” remain in place.
17. The “Finchley Fairy” UFO Hoax
    
    In 1967 a prank in Victoria Park used chicken wire and glitter to mimic a fairy corpse, prompting national interest until the hoax was revealed at a police station.
18. The “Hanging” Station Sign
    
    Finchley Central’s tilted sign, knocked in a 1987 storm and struck by a lorry in 1992, earned a macabre nickname that inspired local bands and urban legend alike.
19. Secret Cold War Bunker
    
    A 1950s government bunker beneath a Nether Street semi was rediscovered in 2015, complete with tins of 1960s biscuits and an old Geiger counter, now part of a novelty “Doomsday Airbnb” visit.

Services Available at our Finchley Clinic

Our Finchley clinic offers a focused suite of diagnostic and treatment services delivered by clinically trained staff. Each appointment is designed to be thorough and time-efficient, and we ensure you understand the procedure, benefits and any potential risks. Bookings are available online or by phone, with clear published information about fees and cancellation terms for patient protection.

• Under-18 microsuction appointments for children aged 12 to 17, provided when accompanied by a parent or guardian, using tailored communication, reduced session lengths and a calm approach to ease anxiety and support cooperation.
• Impartial hearing aid advice, fitting and aftercare: as an independent practice, we recommend from multiple manufacturers and fit modern digital, rechargeable, Bluetooth and smartphone-compatible devices, offering personalised mapping and structured follow-up care.
• Manual instrument ear wax removal, using a selection of sterile, fine instruments when microsuction is unsuitable, performed under direct vision by clinicians trained in otoscopy and micro-instrument technique to protect canal skin and anatomy.
• Hearing tests and diagnostic audiometry, delivered by an experienced clinician who will explain thresholds and speech test results clearly, provide impartial interpretation and advise on lifestyle or workplace adjustments and onward referral if needed.
• Microsuction ear wax removal, our primary method, employs a targeted vacuum under a microscope for precise extraction, reducing discomfort and avoiding irrigation for patients with fragile tympanic membranes or prior ear surgery.

Safe, Comfortable Ear Wax Removal Nearby, Performed by an Audiologist

Your ears are delicate and deserve specialist care. While some providers treat wax removal as a basic task and delegate it, we believe microsuction and related procedures should be carried out by trained Audiologists.

At our Finchley clinic, only qualified Audiologists perform ear wax removal, bringing detailed knowledge of ear anatomy and physiology to reduce injury risk and deliver a safe, effective, tailored procedure. Your hearing is important, and we commit to the highest standard of clinical care.

Professional ear wax removal Finchley Audiologists, conveniently located inside Cootes Pharmacy opposite Co-op Funeral Care. We are the only ear wax removal clinic in Finchley that offers The Hearing First Waxfree Guarantee™, so if you have a blocked ear, please book at our ear wax removal Finchley clinic. We truly are the ear wax removal experts in Finchley!

Clinical safety, qualifications and infection control

Clinical safety is essential at our Finchley medical centre. Our practitioners are experienced healthcare professionals who follow rigorous local infection prevention policies, use single-use disposables when needed and adhere to validated sterilisation procedures for reusable tools. We log equipment maintenance, perform regular staff competence checks and take part in local peer review to keep practice aligned with UK clinical standards.

Before any ear procedure we review ear anatomy, previous surgeries, anticoagulant therapy and other relevant medical history. This pre-procedure screening lowers the risk of canal or tympanic membrane complications and helps us select the safest technique, whether microsuction or manual instrument removal. If referral to ENT is warranted, we will advise promptly and supply a clear clinical summary for onward care.

Credentials and continuing professional development

Our clinicians hold recognised audiology or hearing health qualifications and undertake continuous professional development to stay current with evolving techniques, infection control guidance and device technology. We record training and appraisal outcomes, and patients are welcome to request information about practitioner experience and clinical governance when they arrive.

Clinical governance in daily practice

We conduct regular audits of clinical outcomes, patient feedback and complication rates, producing written action plans where improvements are needed. This audit cycle supports accountability and allows us to refine processes such as triage, instrument checks and aftercare communication to enhance safety and patient experience.

Hearing First Finchley – Microsuction Ear Wax Removal N2 Map

Our Key Services

• Hearing Tests: We provide hearing assessments and explain the implications of your results. As an independent practice not part-owned by a hearing aid manufacturer, we will not use a “free” test to pressure you into buying devices.
• Microsuction Ear Wax Removal
• Under 18 Microsuction Ear Wax Removal: microsuction for ages 12–17 is available when accompanied by a parent or guardian, using age-appropriate communication and shorter appointments to reduce anxiety.
• Impartial Hearing Aid Advice, Fitting and Aftercare: we offer unbiased recommendations across multiple manufacturers and fit the latest invisible, rechargeable, Bluetooth and iPhone-compatible hearing aids, tailoring choices to your lifestyle.
• Manual Instrument Ear Wax Removal