Email Hearing First Hastings Directly

This Page Modified on 31st Jul 2026 at 4:41pm

Waxfree Guarantee™: We are the only clinic in Hastings to provide the Waxfree Guarantee™ for ear wax removal.

We are a dedicated microsuction ear wax removal clinic in Hastings, offering both Microsuction Earwax Removal and Manual Instrument Earwax Removal delivered by our experienced Audiologists. Each practitioner has been personally selected by founder Jason Levy, so you can expect specialist care and attention from people who focus on ear health every day.

Our Hastings clinic, based in East Sussex, serves surrounding areas including Sussex, Battle, Bexhill, Robertsbridge, Westfield, Pevensey, Brede, Seddlesfield, Ninfield, Catsfield, Hooe, Wartling, Herstmonceux, Rye, Camber, Peasmarsh, Burwash, Beckley, Northiam, Bodiam, Salehurst, Sandhurst, Hawkhurst, Hurst Green, Cripps Corner, Brightling and Eastbourne.

Writing an Effective Email to Book Ear Wax Removal

A short, well-structured email makes booking quicker and gives the audiologist the clinical context needed to plan your visit. Start with your full name and date of birth, add a daytime telephone number, and say whether you prefer microsuction or manual instrument removal if you have a preference. Include recent symptoms — for example reduced hearing, pain, ringing, discharge or a sudden change in hearing — and list any known ear conditions or previous ear surgery so the clinician can triage appropriately.

Email Booking Checklist, Step by Step

1. Provide your full name, date of birth, a daytime contact number and your postcode so the clinic can verify records and suggest local appointment times without delay.
2. If possible, attach a short video or photos of the external ear, include an NHS/GP reference if available, and state your availability windows as well as any accessibility needs.
3. Begin with a clear subject line that includes your name, the phrase 'ear wax removal' and your preferred dates, so reception can identify and prioritise your request immediately.
4. Mention any recent ear procedures, piercings, or the use of devices such as hearing aids or earplugs, because these details affect safety, technique choice and aftercare guidance.
5. Describe current ear symptoms and how long they have been present, for example sudden hearing reduction, discomfort, discharge or balance changes, to help the audiologist decide whether microsuction is suitable.

Email Privacy and Attachments

Only include attachments that directly support the appointment decision and avoid sending unrelated sensitive documents. The clinic retains clinical information securely under data protection requirements; by emailing you provide consent for those details to be used for appointment management and clinical triage. If you would rather not send clinical information by email, ask for a telephone call-back so a clinician can carry out triage by phone instead.

What to Do for Urgent Ear Problems

If you suspect sudden severe hearing loss, active ear discharge, intense pain or fever, state this prominently in both the subject line and the message body, and follow up with a telephone call so the audiology team can expedite assessment or advise you to seek immediate urgent care.

Available Services at Our Clinic

• Manual Instrument Ear Wax Removal
• Microsuction Ear Wax Removal

Professional ear wax removal Hastings Audiologists. Our clinic is conveniently placed near the A1/A41 junction and provides free on-site parking. We are the only ear wax removal clinic in Hastings to offer The Hearing First Waxfree Guarantee™. If you have a blocked ear, visit our ear wax removal Hastings clinic for specialist attention from trusted clinicians.

Services You Can Request via Email

The clinic accepts emailed requests for core services such as microsuction ear wax removal and manual instrument ear wax removal, as well as routine hearing checks and follow-up visits. Email is useful for setting up an initial assessment, forwarding GP referral information, or asking which technique the audiologist would recommend. The team will reply to confirm suitability for in-clinic microsuction, whether ENT referral is advised, or if straightforward aftercare will suffice after manual extraction.

Common Services Booked by Email

• Routine hearing checks and tinnitus reviews that can be scheduled either after ear clearance or independently if you suspect gradual hearing decline.
• Follow-up advice and written aftercare instructions sent by email after treatment, covering water precautions, symptom monitoring and when to seek further review.
• Microsuction ear wax removal performed under direct visualisation; appointments include a pre-procedure assessment of ear canal anatomy and hearing to confirm safety and suitability.
• ENT referral coordination when the audiologist identifies red flags such as persistent discharge, suspected cholesteatoma, or a pattern of hearing loss that needs specialist input.
• Manual instrument ear wax removal for patients unsuitable for microsuction, carried out by an audiologist trained in fine instrumentation and sterility to reduce the risk of injury.

Further Booking Information

You can read additional guidance on booking ear wax removal in Hastings here.

Pricing and Payment Details Available by Email

You may request a full price list and information about payment methods by email, which helps you compare microsuction and manual instrument ear wax removal costs and any extra diagnostic tests. Fees vary depending on whether one or both ears require treatment, the complexity of the case, and timing of the appointment. The emailed reply will set out accepted payment options, cancellation terms and any concession or package offers for repeat care or combined services with hearing assessment.

The clinic will also clarify what the fee covers, such as the pre-procedure assessment, the procedure itself, any immediate post-procedure hearing checks if required, and written aftercare guidance. If an ENT referral or further diagnostic tests are needed, the email will explain likely next steps and whether those services carry separate charges or may be managed via NHS pathways. Receiving these details in writing assists informed consent and financial clarity before attending.

Note: quoted costs are provisional and will be confirmed at booking; the clinic will verify the final price once clinical triage is complete and the appointment type is agreed.

Safe, Comfortable Ear Wax Removal with an Audiologist Near You

Your ears and hearing are delicate, so care should be provided by someone with specialist training. While some providers treat wax removal as a routine task for non-clinical staff, we believe the procedure benefits from the knowledge and judgement of a trained Audiologist.

At our clinic, only qualified Audiologists carry out ear wax removal. Their deeper understanding of ear anatomy and physiology reduces the likelihood of harm and allows them to tailor the technique for your individual needs. Your hearing is too important to leave to chance, and we remain committed to delivering high-quality, safe care.

Hearing First Hastings – Microsuction Ear Wax Removal Hastings Tn34 Map

Clinical Safety, Qualifications and What the Email Will Confirm

When you email a clinical question, the reply is usually from a registered audiologist who will outline professional qualifications, infection control measures and safety steps used for both microsuction and manual instrument ear wax removal. The response sets out that procedures are overseen by clinicians trained in otoscopy, ear anatomy and aseptic technique, and that the clinic follows recognised guidance on cerumen management and patient safety. Clear information helps you decide whether to book an in-clinic visit or pursue another pathway.

Details the Reply Usually Confirms

The email will typically state the clinician’s credentials, the suggested procedure, recommended aftercare, the likely appointment duration and whether a hearing test is included. It will also highlight any contraindications or reasons for ENT review, for example active infection, suspicion of a perforation or recent ear surgery. The aim is to provide practical, evidence-informed information so you can book with confidence.

Quality Measures and Safety Standards

The clinic will describe infection control practices, the use of single-use consumables where appropriate, and the availability of escalation procedures if an unexpected complication arises. This information demonstrates the clinical governance that supports safe audiology practice.

• Documented aftercare guidance will be emailed after treatment so patients have written instructions on water precautions, symptom monitoring and when to seek further clinical review.
• Clear triage by email helps avoid unnecessary visits and directs urgent cases to the right service, improving safety for everyone attending the clinic.
• Registered audiologist oversight guarantees competence in otoscopy, recognising red flags and choosing removal techniques suited to each patient’s ear canal anatomy and history.
• Consent and procedure explanations are provided before the appointment, so patients understand microsuction and manual instrument options and any possible discomfort or risks.
• Clinical records are updated following email and appointment interactions to maintain continuity of care and support audits or quality improvement work.

How Much Does Ear Wax Removal in Hastings Cost?

Ear wax removal in Hastings starts at £34. Prices may vary depending on whether one or both ears are treated, appointment timing and how far ahead you book.

29 Interesting Facts About Hastings

1. Hastings Castle Ruins: The ruins of Hastings Castle, built by William the Conqueror in 1067, offer stunning views of the coastline.
2. The Old Town's Historic Architecture: Hastings Old Town features a variety of historic buildings, including 18th-century fishermen's cottages and the 14th-century St. Clements Church.
3. Hastings' Role in the Battle of Hastings: Hastings is famously linked to the Battle of Hastings in 1066, a pivotal event that changed the course of English history.
4. The Hastings Pier: Hastings Pier, originally opened in 1872, has been a popular entertainment venue and was restored after a devastating fire in 2010.
5. The Hastings International Comedian of the Year Competition: This annual event attracts comedians from around the world, showcasing new talent in the vibrant arts scene of Hastings.
6. The Hastings Fish Market: Hastings Fish Market is renowned for its fresh seafood, sourced directly from local fishermen, and is a staple for both locals and visitors.
7. The East Sussex Coastline: Hastings is part of the East Sussex coastline, which is designated as a Site of Special Scientific Interest due to its unique geological features.
8. The Hastings Carnival: The Hastings Carnival, held annually, features a parade with colourful floats, music, and performances, celebrating the town's community spirit.
9. The Old Town's Antique Shops: Hastings Old Town is known for its numerous antique shops, offering a wide range of vintage items and collectibles.
10. Original Name was “Haestingas”
    The name Hastings derives from the Haestingas, a tribe who settled in the area during the early medieval period.
11. First Television Demonstration in Public
    John Logie Baird first demonstrated his television system to the public in Hastings in 1924 before moving on to London.
12. One of the Sunniest Places in the UK
    Hastings enjoys more hours of sunshine than the national average, thanks to its south-facing coastal position.
13. WWII Radar Station
    A radar station at Fairlight near Hastings was part of Britain’s early warning system against German aircraft.
14. Historic Funicular Railways
    Hastings is home to two funicular railways – the East Hill and West Hill lifts – among the steepest in the UK.
15. Europe’s Largest Beach-Launched Fishing Fleet
    Still in operation today, this unique fleet operates without a harbour, launching directly from the shingle beach.
16. Home To The Best Ear Wax Removal In East Sussex
    Hastings is home to Hearing First Hastings, which you can find in Station Plaza Health Centre. Click here to book ear wax removal in Hastings now.
17. Unique Stade Fishing Quarter
    The Stade is a historic area used by fishermen for over a thousand years, still active and protected from development.
18. Once a Major Port
    In the Middle Ages, Hastings was a significant seaport, with shipyards and trade links throughout Europe.
19. Home to a Bohemian Community
    Hastings Old Town has become known for its bohemian spirit, with a strong presence of artists, writers, and musicians.
20. Hastings Contemporary Art Gallery
    Formerly known as the Jerwood Gallery, it hosts exhibitions of British modern and contemporary art in a striking seaside building.
21. Britain’s Smallest Pub
    The Anchor Inn in Hastings Old Town claims to be one of Britain’s smallest pubs, seating just a handful of patrons.
22. Historic Lifeboat Station
    Hastings RNLI lifeboat station has been active since 1858 and is still operational today, saving lives at sea.
23. Frequent Pirate Attacks in the Past
    In the 14th century, Hastings was repeatedly attacked and burned by French pirates, especially during the Hundred Years’ War.
24. The America Ground
    A unique part of Hastings, where residents once declared independence in the 1820s after being refused land rights by the Crown.
25. Haunted Hotspot
    Hastings has several reportedly haunted buildings, including the Stag Inn and the True Crime Museum, attracting ghost hunters.
26. Sea Angling Capital
    Hastings is a popular destination for sea angling, with competitions and charter boats operating regularly from the beach.
27. Hosts the World Crazy Golf Championships
    The seafront mini golf course hosts this eccentric and much-loved annual sporting event.
28. Hastings Bonfire Society
    One of the most spectacular bonfire night events in the country takes place in Hastings, with torchlit processions and fireworks.
29. Frequented by Charles Dickens
    Charles Dickens visited Hastings many times and praised its invigorating sea air and charming streets in his letters.

Preparing for Your Appointment and Email Checklist

Before you attend, email any relevant medical history such as recent ear discharge, ear surgery, grommets, chronic skin conditions or use of anticoagulant medication. Tell the clinic if you use hearing aids or swim regularly, as these factors affect the assessment and the chosen removal method. The clinic will reply with pre-appointment guidance: do not self-administer ear drops unless instructed, bring an up-to-date list of medications and come with clean, dry hair to improve visualisation for microsuction.

Suggested Details to Include in Your Preparatory Email

Give your full name, date of birth, a telephone contact, a short summary of symptoms and any recent treatments or procedures. If another service has previously removed your ear wax, note the date and method used. This allows the audiologist to prepare the right instruments and to allocate an appropriate appointment length, reducing waiting times and improving safety.

On the day, plan a little extra time for arrival and any outstanding paperwork; the clinic will confirm parking and accessibility information in their reply. Following these steps helps the team manage your consultation efficiently and focus on resolving your ear health concerns.