Directions to Private Microsuction Ear Wax Removal in Hendon NW4 - Best Route in North West London
This Resource Updated | 09:47, 8 Jan 2026

Our Hendon microsuction clinic is based at The Laboratory Spa, close to the Fiveways Interchange, with straightforward access from the M1, A1 and A41. There is plenty of complimentary parking on site, including designated disabled spaces and ground-floor access, which makes arrival easy for patients with mobility needs or those carrying hearing aid equipment and accessories.
Find Us Easily: Best Routes to Hendon Microsuction

Hearing First Hendon is located at The Laboratory Spa, Hall Lane, Mill Hill, NW4 4TJ. The clinic is quick to reach from the A1, A41 and M1, offers free on-site parking and sits on the ground floor, which helps patients with mobility challenges or anyone carrying hearing aid supplies. It is a short drive from Fiveways, and many satnavs recognise the spa name, which can save time when you plan your journey. You will see clear signage for The Laboratory Spa as you approach Hall Lane, and the clinic entrance opens directly onto the car park for easy drop-off and collection.

- For ride-hailing services ask the driver to stop at The Laboratory Spa main entrance on Hall Lane, Mill Hill, this is the most accurate drop-off point for the clinic.
- Enter postcode NW4 4TJ into your satnav and choose the Mill Hill, Hall Lane entrance for the quickest access to reception and parking.
- There is step-free access from the car park straight into the clinic, which helps anyone attending for microsuction, audiology checks or hearing aid support to move about with ease.
- If you travel from central London, factor in rush-hour delays near Staples Corner and Fiveways, and consider public transport if you prefer to avoid driving during peak times.
- Use the A41 or A1 to reach the Fiveways Interchange, then follow brown leisure signs to The Laboratory Spa to identify the site easily.
Useful tips before you set off
Double-check your online booking confirmation for the appointment time and any pre-visit notes, bring a list of medications and any previous ENT history, and allow an extra 10 to 20 minutes to find the spa reception if it is your first visit. If you have ear pain, dizziness or significant bleeding, phone the clinic before travelling so a clinician can assess urgency and advise whether to attend. For public transport users, Mill Hill Broadway is the nearest mainline station and several local buses serve Hall Lane; check Transport for London updates to avoid delays or replacement services on the day.
Map, Location and Quick Directions for Hendon Microsuction

Our Hendon clinic is situated within a familiar Mill Hill complex, near the Fiveways Interchange and convenient for North West London suburbs. Locals and visitors from Harrow, Brent Cross and Golders Green will recognise the area, and the site is clearly shown on Google Maps and other navigation apps. Save or print the map pin from your booking confirmation so you can open it in your mapping app on the day of travel. The clinic entrance is at ground level and the reception team will meet you on arrival, which helps if you need orientation after parking or getting off a bus.
Walking directions are simple: follow Hall Lane from the Fiveways roundabout and look out for The Laboratory Spa sign, which marks the building housing Hearing First Hendon. Blue and white directional signs are placed around the car park indicating the clinic and accessible bays, helping those with mobility needs. Walking from Mill Hill Broadway typically takes 12 to 18 minutes at a steady pace, though allow more time if using mobility aids or accompanying young children.
How to use the map link
Open the directions link in your confirmation email or on our website and enter your start point; the map will provide step-by-step driving, walking or transit directions to the Mill Hill Hall Lane entrance. If you are unfamiliar with the area, switch to satellite view to identify car parks and building layouts, and use live traffic overlays to check conditions on the A1 and A41. Save directions offline if mobile signal may be limited near the Fiveways Interchange, and share your ETA with anyone collecting you, particularly if your appointment may run longer than expected.
Book an Appointment
Appointments for private microsuction are by reservation only. You can reserve your microsuction appointment online, or use the button below:
Availability and How to Book
Appointments are offered by prior booking only due to strong demand for private earwax removal. The online system usually displays the next available microsuction slots and any instructions you should follow before attending.
Care is provided by experienced clinicians in a clinic setting, with aftercare guidance given to help prevent recurrence. Please bring any relevant medical records or prior ENT notes to your appointment.
- Select the microsuction earwax removal option and enter the required contact details.
- Check the online booking calendar for available dates and times.
- Turn up punctually for your appointment, follow any pre-visit advice, and contact the clinic promptly if your plans change.
Driving from the M1: Best Route to Our Mill Hill Clinic
If you are travelling from the M1, exit for the A41 and follow signs to the Fiveways Interchange and Mill Hill. This tends to give the most direct access to Hall Lane and the spa car park. Traffic varies by time of day, so check a live feed or navigation app before you leave to choose the best slip roads and avoid congestion at busy junctions. Drivers from Watford or further north will find the M1 link convenient, as it shortens inner-London driving and often has fewer stops than routes from central London.
Look for the brown tourist and leisure signs for The Laboratory Spa as you near Mill Hill; they are helpful landmarks for identifying the correct entrance. The clinic has a dedicated access point from local slip roads, which avoids crossing multiple traffic lanes when approaching the car park. On-site parking is free, and bays near the entrance are useful for unloading children, hearing aid equipment or mobility aids.
Driving directions from the M1, step by step
- Keep left after leaving the M1 at the junction for the A41, following the A41 toward London while observing lane restrictions and speed limits as you near the urban area.
- Continue along the A41 to the Fiveways Interchange, then follow local signage for Mill Hill and take the slip road that leads to Hall Lane, giving direct access to The Laboratory Spa site.
- Once on Hall Lane, follow signs to the site entrance and park in the free on-site area; shorter visits can use the bays closest to the clinic entrance to reduce walking.
- On arrival, go to the main reception and tell staff you are here for hearing microsuction, they will guide you to the correct treatment room and handle any consent or pre-treatment paperwork.
- If roadworks or closures affect your route, allow extra time and check a navigation app or Transport for London for alternative approaches via the A1 or local roads to Mill Hill Broadway.
Satnav tip
Enter the postcode NW4 4TJ and confirm the Mill Hill, Hall Lane entry; if your device lists points of interest, choose The Laboratory Spa to ensure the route leads to the clinic car park rather than a neighbouring street.
Vehicle size caution
Large vehicles and camper vans may find some slip roads tight, so plan a slightly wider approach via the main A41 carriageway if you are driving a bigger vehicle.
Traffic note
During heavy congestion local traffic wardens may redirect traffic, so follow their instructions and allow extra time to reach your microsuction appointment.
Nearby Clinics and Alternatives
If our Hendon clinic is not convenient, here are some nearby options you may consider:
- Colindale: Private Microsuction Ear Wax Removal In Northwest London
- Edgware: Private Microsuction Ear Wax Removal In North London
- Mill Hill: Private Microsuction Ear Wax Removal In North West London
- East Finchley: Private Microsuction Ear Wax Removal In East Finchley N2
- Finchley: Private Microsuction Ear Wax Removal In Finchley North London
- Barnet: Private Microsuction Ear Wax Removal In Barnet EN5
Approaches from the A1 and A41: Clear Local Directions
The A1 and A41 are key routes to Mill Hill and the Fiveways Interchange, useful for drivers from Finchley, Highgate, Harrow or inner North West London. From the A1, take the junction marked for Mill Hill and follow local roads towards Hall Lane, watching for brown leisure signs to The Laboratory Spa. From the A41, use the slip roads to the Fiveways complex and then follow Hall Lane which runs beside the spa and clinic car park. These routes are well signposted but can be busy at peak times, so avoid the busiest periods where possible.
- Drivers from Finchley should head north on the A1, take the Mill Hill exit and follow local signage to Hall Lane, being mindful of residential parking restrictions nearby.
- Those coming from Brent Cross and Hendon should use the A41 toward Fiveways, then take the Hall Lane exit which brings you directly into the site with minimal inner suburban navigation.
- If you are using a courier or private hire vehicle, give the driver clear instructions to stop at the spa main entrance on Hall Lane for the shortest walk to the clinic.
- When using satellite navigation, check the route shows access to the car park and does not take you onto surrounding one-way streets.
- If travelling during school run times allow extra travel time, as local streets can be congested and pedestrian activity increases near Mill Hill Broadway.
Parking Information
Complimentary parking is available on site for patients attending the clinic.
Public Transport Options to Hearing First Hendon
Using public transport is a good option for many visitors, with Mill Hill Broadway the nearest mainline station and several buses stopping on The Broadway and Hall Lane. Services from Finchley Central, Golders Green and Brent Cross provide regular connections, and TfL updates are helpful for planning around engineering work or temporary diversions. The walk from Mill Hill Broadway to Hall Lane is mostly level and well lit, typically taking 12 to 18 minutes depending on pace and crossing times.
Recommended bus routes and service notes
- If you have mobility needs consider requesting an accessible bus with low-floor boarding, or take a short taxi from Mill Hill Broadway to reach the clinic entrance with minimal walking.
- Local buses connect Mill Hill Broadway with Hendon and Brent Cross and run frequently during daytime, with some services operating later for evening appointments.
- Pick services that stop at Mill Hill Broadway and then change to a short local bus or enjoy the moderate walk along The Broadway to Hall Lane, noting pavements and crossings.
- Plan to arrive 10 to 15 minutes early when using public transport to allow time for the final walk from the stop or station and to complete any reception registration before your microsuction assessment.
- Always check for route changes on the day, as replacement buses or engineering works can alter journeys and temporary stop locations close to the spa and clinic entrance.
Book your microsuction appointment now, and wave goodbye to uncomfortable ear wax
Our microsuction clinic in Hendon welcomes clients from London, North London, Northwest London, Hendon, Hendon, Hendon, Golders Green, Stanmore, Bushey, Watford, Harrow, Wembley, Finchley, North Finchley, East Finchley, Southgate, Finchley Central, Brent Cross, Barnet, New Barnet, Elstree, Wealdstone, Harrow Weald, Belmont, Cockfostrrs, Hadley Wood, and Highgate.
Parking at The Laboratory Spa: Where to Leave Your Car
Free on-site parking is available for Hearing First Hendon patients, and the car park sits right next to the clinic entrance, keeping the walk after treatment short. Standard bays are plentiful and several disabled spaces are positioned closest to the entrance for patients with mobility challenges, prams or those bringing hearing aid equipment. The level surface and wide routes make unloading straightforward, and reception can advise where to park or arrange a temporary drop-off if you need assistance.
- If you have a Blue Badge, use the accessible bays opposite the entrance to cut down walking distance and ensure safe access to the clinic room.
- Free parking is available for the duration of your appointment, please park considerately so all patients can find nearby spaces.
- During busy times arrive 10 minutes early to secure a convenient spot; reception can guide you to reserved bays if needed for late arrivals or shared transport.
- Motorbike and cycle parking is provided in designated areas outside the spa for those choosing to travel actively to their appointment.
- For short appointments consider the bays closest to the spa reception for quick drop-off, taking care not to block marked pedestrian routes or emergency access while unloading.
Disabled parking and step-free access at Hendon
Hearing First Hendon has several disabled parking bays located immediately opposite the clinic entrance, and the entrance itself is on the ground floor with step-free access. This layout supports patients with mobility impairment, temporary injuries, or those using wheelchairs and walking aids. Clinic staff are experienced in assisting patients with reduced mobility; if you require help on arrival please tell reception in advance so they can prepare a ground-floor treatment room and make your visit as comfortable as possible.
Accessible features and what to expect on arrival
The accessible bays are wide and placed close to the entrance, with a level path to reception. Inside, corridors accommodate wheelchairs and mobility scooters and seating is arranged for those who need to rest before or after treatment. If you require specialist equipment such as a hoist, contact the clinic before booking so arrangements can be made. Staff will also advise on nearby accessible public transport options and the best drop-off points to reduce walking distance.
How to book if you have mobility needs
When booking online or by phone, tell us about any mobility requirements, whether you will bring a carer, or if you need extra appointment time; this helps clinicians allocate the right room and deliver tailored care with minimal delay.
Blue Badge reminder
Bring your Blue Badge and display it clearly when you park, this avoids misunderstandings and ensures enforcement officers recognise your entitlement to accessible bays during the appointment.
Further assistance
If public transport is preferable but walking is difficult, request a taxi drop-off at the Hall Lane spa entrance and reception will help with a short transfer into the clinic.
Ear Wax Removal Hendon: Location Map
You can get directions to our Microsuction Hendon location. Enter your starting point in the box provided and Google Maps will guide you to the clinic.
Hearing First Hendon - Clinic Address & Contact
Located within Laboratory Spa & Health Club - Mill Hill,
URL: https://www.hearingfirst.co.uk/book-ear-wax-removal-near-me/book-microsuction-ear-wax-removal-hendon/
Probably one of the most highly rated ear wax removal clinics in Hendon, according to our many five star reviews from satisfied patients.
Map, Location and Visitor Info
Our Hendon service is situated within The Laboratory Spa near the Fiveways Interchange, with easy access from the A1, A41 and M1. Free parking and ground-floor access make arrivals straightforward for those attending for microsuction or routine ear care.
If travelling by public transport, buses serve Mill Hill and Hall Lane and Mill Hill Broadway is the nearest station. Allow extra time for morning traffic and check live travel updates before you depart.
- From the A1, take the junction for Mill Hill and follow local directions to The Laboratory Spa.
- From the M1 follow signs for the A41 and Fiveways; use local slip roads to reach Hall Lane.
- If using satellite navigation, enter the postcode NW4 4TJ and make sure you select the Mill Hill, Hall Lane entrance.
Booking, Cancellations and What to Bring
Appointments for private microsuction earwax removal must be booked in advance. Book online via the clinic booking page, or call the number on your confirmation to arrange or amend a slot. The clinic operates a cancellation policy to respect clinician time, so please inform the clinic as soon as possible if you need to rearrange so the appointment can be offered to someone else. Bring relevant medical history, a list of medications, details of prior ear procedures and your NHS summary if available, as this helps clinicians evaluate ear health and tailor microsuction safely.
What documents and items to bring
Bring photographic ID if asked, any recent ENT letters, hearing aids in a labelled case and a list of current medicines. For children, attend with a guardian and bring consent details plus any allergy information. If you take anticoagulants or have previous ear surgery, tell the clinic at booking so clinicians can plan appropriate care and complete any necessary risk assessment paperwork.
20 Fascinating Facts About Hendon
Here are 20 fascinating facts about Hendon, a historic and lively part of Northwest London, mixing heritage, culture and curious local stories:
- Suburbia’s Birthplace
In the 1930s Hendon typified Metroland housing developments, converting farmland into red-brick suburbs. The Art Deco Hendon Odeon (now repurposed) symbolised this shift and influenced suburban expansion across Greater London. - Domesday Book Mention
Listed as “Hendone” in 1086, Hendon was a small agricultural settlement recorded under the Bishop of London. The Domesday entry even notes vineyards and a mill, hinting at medieval local industry. - The Clock Tower Time Capsule
Built to mark Queen Victoria’s 1897 Jubilee, Hendon’s Clock Tower is believed to contain a time capsule with coins and newspapers, intended to be opened in 2097, a small historical mystery amid redevelopment. - Church Farmhouse Museum
This 17th-century farmhouse became a museum showcasing local rural life. Although closed to the public in recent years, it remains a significant heritage building with echoes of Hendon’s agricultural past. - RAF Museum & Aviation Legacy
The RAF Museum sits on the former Hendon Aerodrome site, a pioneering aviation centre. It hosted early air shows and pilot training; today it displays historic aircraft, including the Spitfire, and recalls the area’s aviation heritage. - The Lost Hendon Hall Hotel
A Georgian mansion that later served as a hotel is remembered for hosting secret wartime meetings and for grand interiors. Demolished relatively recently, parts of its staircase survive in local museum collections. - The Welsh Harp Reservoir’s History
The Brent Reservoir, nicknamed The Welsh Harp, was built to serve the Grand Union Canal and became a Victorian leisure spot. Its history includes Victorian-era tragedies and modern conservation efforts. - The “Hendon Hound” Urban Legend
Local folklore tells of a phantom black dog said to haunt churchyards and lanes, a spooky tale that has been passed down through generations as part of Hendon’s folklore. - Britain’s First Police Training College
Hendon Police College set standards for officer training from the 1930s, shaping modern policing techniques and training many thousands of recruits over its history. - Hendon FC’s Rise and Fall
Founded in the early 20th century, Hendon FC enjoyed notable cup runs but later faced financial difficulties. Its former ground is fondly remembered by supporters. - Jewish Community Hub
After WWII Hendon became home to a growing Jewish community, establishing synagogues and local businesses, and features an eruv in parts of the suburb to support religious observance. - The “Hendon Hippo” Mystery
A quirky 1980s story told in local tabloids claimed a hippo was seen in the Welsh Harp, likely a prank or escaped show animal, but the tale endures as a local oddity. - Golders Green Crematorium Connections
Although just outside Hendon, Golders Green Crematorium holds the ashes of cultural figures linked to the wider area, highlighting the neighbourhood’s connections to London's cultural history. - The Hendon Showman’s Guild Fair
An annual vintage funfair near Staples Corner preserves fairground traditions with vintage rides and attractions dating back over a century, bringing nostalgia and a lively community event. - Claddagh Ring Pub & History
The Claddagh Ring pub once played a role in local political history and has long been a social venue, hosting music nights and local gatherings with stories of a chequered past. - Middlesex University’s Tunnels
Rumours of WWII-era tunnels beneath the university campus add to local myth, sparking student stories about hidden passages and campus folklore. - The 1919 Hendon Riot
After the First World War tensions flared in Hendon, producing clashes that are a lesser-known episode of the area’s social history and post-war unrest. - The Greyhound Inn’s Ghostly Reputation
This historic inn carries tales of a ghostly landlady and strange happenings in its cellar, adding to Hendon’s atmospheric local myths. - Ear Wax Removal in Hendon
Ear wax removal is available from the experts at Hearing First Hendon on Mondays at The Laboratory Spa in London NW4 near the Fiveways Interchange, with handy access from the A1, A41 and M1 and plentiful free onsite parking. Click here to book now. - Hendon’s Ancient Name
The place name likely derives from Old English implying a high hill, and archaeological finds from Roman and medieval periods reveal a long history of settlement and local trade.
What to Expect at Your Microsuction Appointment
Microsuction is a precise, visual ear clearance technique performed using a binocular microscope or specialist camera. The clinician will take a short medical history, inspect the ear canal and eardrum, then carefully remove impacted wax using a sterile suction device and fine disposable tips. The procedure is usually quick, often taking 15 to 30 minutes for one ear, and is typically more comfortable than traditional irrigation. Aftercare guidance is given to help prevent recurrence and clinicians will note any findings such as eardrum issues or wax type that might need follow-up.
Procedure: step-by-step
- Initial assessment and brief medical history, including questions about symptoms, prior ear surgery and any medications that affect bleeding.
- Visual inspection of the ear canal and eardrum with a microscope or otoscope to determine the wax position and type before starting microsuction.
- Microsuction performed under direct vision using gentle suction and tiny disposable tips, allowing precise removal of hard or crumbly wax without water irrigation.
- If concerns such as a perforation or infection are identified, clinicians will recommend next steps including ENT referral or topical treatments prior to any further cleaning.
- Final inspection to confirm the canal is clear and the eardrum intact, followed by written aftercare advice and recommendations for prevention or follow-up.
Aftercare and recovery notes
You might notice a mild, temporary change in hearing or a slight sense of fullness after microsuction; if you experience severe pain, persistent bleeding or dizziness contact the clinic promptly for advice and possible review.
Precaution
Avoid swimming and heavy water exposure for a short time if your ear canal or eardrum received treatment, this lowers the risk of infection.
Ground-Floor Disabled Access
The clinic is on the ground floor and provides level access for patients.
Microsuction versus Ear Syringing: Safety and Effectiveness
Microsuction is generally considered safer than traditional ear syringing because the clinician uses suction under direct vision, reducing the risk of eardrum perforation, infection or pushing wax further into the canal. Many GP surgeries in London no longer offer ear syringing, increasing demand for private microsuction clinics which often provide much faster appointments than the NHS. Microsuction permits precise removal of impacted wax and is suitable for those with recurrent impaction, a history of ear surgery or narrow ear canals where irrigation would be unsuitable.
Key safety differences explained
Microsuction avoids introducing water into the ear, which reduces infection risk and prevents discomfort for patients with perforated eardrums. The magnified view allows targeted wax removal and lowers the chance of accidental trauma. If you have a perforation, previous ear surgery or active discharge, microsuction is usually the advised option and your clinician will explain any extra precautions before treatment. For many people, private microsuction services in NW4 can provide relief in days rather than weeks.
When private microsuction is recommended
Choose private microsuction if you have persistent hearing loss from wax, recurrent blockages, or were advised against irrigation due to ear surgery or eardrum concerns. Private clinics often offer same-week appointments and personalised aftercare based on your ear health history.
Microsuction Compared to Syringing
Many GP surgeries in North West London no longer provide ear syringing. This is partly due to funding pressures, and partly because syringing is inherently less safe than microsuction. Potential complications of syringing include infection, hearing loss, tinnitus, eardrum perforation and worsening impaction if wax is pushed deeper. It is therefore understandable that more people are choosing microsuction for ear wax removal. With greater demand, NHS microsuction waiting times have grown, sometimes stretching to several months.
You do not need to wait months for microsuction. Consider going private to save time. It may be more affordable than you expect. Simply visit our booking page and you could be getting wax cleared this week.
Microsuction Versus Syringing: Safety Summary
Microsuction uses gentle suction under direct visualization, which reduces the risk of complications associated with traditional ear syringing. Key safety benefits include a lower chance of perforation, decreased infection risk, and less likelihood of pushing wax deeper into the ear canal.
As many GP surgeries no longer irrigate ears, NHS waiting lists for microsuction have lengthened. Private clinics can offer quicker access, often within days to a few weeks, for those needing prompt relief from hearing loss or ear discomfort.
- Potential problems with ear syringing include infection, perforated eardrums and aggravated tinnitus.
- Microsuction enables targeted removal of impacted wax, usually with less discomfort for the patient.
- Discuss previous ear surgery or any known perforations with your clinician before treatment.
Catchment Area and Travel Considerations Across North West London
Hearing First Hendon serves a wide area across North West London, including Mill Hill, Finchley, Hendon and Golders Green, as well as suburbs such as Barnet and Brent Cross. If you live outside NW4 there may be closer clinics in Edgware, Colindale or Mill Hill, but our Hendon clinic is particularly accessible via the A1, A41 and Mill Hill Broadway station. When choosing a clinic consider travel time, parking and clinician expertise; our service emphasises microsuction specialism and prompt appointment availability for those seeking relief from wax blockage or hearing difficulty.
Where patients typically travel from and travel tips
- People from Golders Green and Hendon village often travel by train to Mill Hill Broadway, then take a short taxi or bus to Hall Lane for convenience.
- Visitors from Finchley and North Finchley commonly use the A41 corridor and find the Mill Hill Hall Lane entrance quicker than inner-London routes when off-peak.
- Those coming from Harrow or Watford frequently prefer the M1 link, using the Fiveways Interchange for straightforward access to the spa car park and clinic entrance.
- For patients from Barnet the local A-road routes can be faster than driving through central areas; check live navigation for temporary traffic or roadworks near Staples Corner.
- If you travel from Stanmore or Wealdstone consider off-peak times to avoid school-run congestion and to secure the nearest accessible parking bay.
Accessible Parking Bays
Several disabled parking bays are available opposite the clinic entrance.
Using Local Landmarks to Find Us
Landmarks can make finding the clinic easier: look for The Laboratory Spa sign on Hall Lane, the Fiveways Interchange roundabout and Mill Hill Broadway station. Fiveways is a busy junction and can be congested at peak times, so consider a mid-morning appointment if you want to avoid rush-hour delays. Local shops and cafés near The Broadway are convenient meeting points and can reduce waiting time for companions while you receive treatment.
Best times to book to avoid traffic
Recommended arrival windows
- Mid-morning weekday slots between 10:00 and 11:30 often avoid the worst of rush-hour traffic and early school runs, making journeys from the A1 and A41 more reliable.
- Early afternoon appointments are usually quieter in the car park and reception, which suits patients who prefer a calmer clinic environment and shorter waits.
- Avoid school-run peaks of 08:00 to 09:15 and 15:00 to 16:30, as local streets and crossings can slow vehicle access to Hall Lane.
- If using public transport, check for planned engineering works at weekends that may require replacement buses and affect walking times from Mill Hill Broadway.
- For greater flexibility, choose appointment times outside typical commuting periods to reduce stress and improve punctuality for your microsuction visit.
Companion planning tip
If you need a companion, coordinate their arrival to match your appointment and allow them to park in the on-site area; this reduces waiting time and makes collection after treatment quicker.
Extra help
Clinic staff can suggest local walking routes from nearby stops if you prefer a short, level walk instead of waiting for a taxi after your appointment.
Pre-Appointment Checks and Guidance
Before attending, follow any pre-visit instructions in your booking confirmation. Clinicians will ask about recent ear pain, discharge, tinnitus or past ear surgery; disclose any anticoagulant medication or bleeding disorders as these affect safety checks and consent. If you have signs of an active ear infection, phone the clinic before travelling so staff can advise whether an immediate review is needed or if the appointment should be rearranged to protect other patients. Being prepared helps reduce appointment time and speeds up the clinical assessment.
Items to prepare and bring
- Bring an up-to-date list of medications, including anticoagulants and any topical ear drops, so clinicians can assess bleeding risk prior to microsuction.
- Take any prior ENT letters, audiology reports or details of ear surgery, which helps the clinician form a complete clinical picture and plan care if complications arise.
- If you wear hearing aids bring them in a labelled case with fresh batteries, since clinicians may test hearing before and after clearance when appropriate.
- If a child is attending, ensure a parent or guardian comes along with any consent paperwork requested at booking.
- Arrive 10 to 15 minutes early to allow time for registration and a brief pre-treatment assessment at reception.
Video: What Happens During Your Ear Wax Removal Appointment
Contact Details, Phone Lines and Online Booking
Contact details and the online booking link are on the Hearing First website and in your confirmation email; use these to check availability, request accessible parking or ask pre-appointment questions. Reception can explain same-week availability, cancellation rules and estimated treatment duration for microsuction. If you have urgent symptoms like severe pain, sudden hearing loss or ongoing bleeding, call the clinic so a clinician can triage and advise on the appropriate next steps, which may include an urgent review or ENT referral where required.
Calling the clinic: what to tell reception
When you phone, give your name, appointment time and any mobility or medical needs so reception can add this to your record. If you need to reschedule, provide as much notice as possible so the slot can be offered to another patient. For online bookings check your confirmation email for directions, parking information and any clinician notes to help you on the day of your microsuction appointment.